Privacy Policy

1. Introduction

Welcome to CHARM. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on UseMeCharm.Me.
By using our website, you agree to the practices described below.

2. Information We Collect

We collect information to process your orders, improve your experience, and provide customer support. This may include:

Personal Information

Name
Email address
Shipping address
Billing address
Phone number (if provided)

Order Information

Items purchased
Payment method (processed securely by third‑party providers)
Order history
Shipping details

Technical Information

Automatically collected through cookies or analytics tools:

IP address
Browser type
Device type
Pages visited
Time spent on the site

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order updates and shipping notifications
Provide customer support
Improve website functionality and user experience
Prevent fraud or unauthorized activity
Comply with legal requirements

We do not use your information for any purpose unrelated to your shopping experience.

4. How Your Information Is Protected

We take your privacy seriously.
CHARM uses secure, industry‑standard measures to protect your information, including:

Encrypted payment processing
Secure website connections (HTTPS)
Restricted access to customer data
Trusted third‑party service providers

While no system is 100% perfect, we work hard to keep your information safe.

5. Sharing Your Information

We only share your information with trusted partners when necessary to complete your order:

Examples include:

Payment processors
Shipping carriers
Website hosting and analytics providers

We never sell, trade, or rent your personal information to third parties.

6. Cookies & Tracking Technologies

Cookies help us:

Remember your preferences
Improve website performance
Analyze traffic and usage
Provide a smoother shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold
Request corrections
Request deletion of your data
Opt out of marketing emails
Limit certain types of data processing

To make a request, contact us at care@usemecharm.me.

8. Children’s Privacy

CHARM does not knowingly collect information from children under 13.
If you believe a child has provided personal information, please contact us so we can remove it.

9. Third‑Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
We encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated revision date.
Continued use of our website means you accept the updated policy.

11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out:

Email: care@usemecharm.me
We’re always here to help with kindness and care. 🌷