Terms & Conditions

1. Introduction

Welcome to CHARM. By accessing or purchasing from UseMeCharm.Me, you agree to the following Terms & Conditions. Please read them carefully before using our website.

2. General Information

CHARM offers handmade fashion accessories crafted with care. Because our items are handmade, slight variations may occur in color, shape, or size.

We may update these Terms & Conditions at any time. Continued use of our website means you accept any changes.

3. Eligibility

To make a purchase, you must:

Be at least 18 years old

Provide accurate and complete information

Use a valid payment method

4. Product Information

We strive to display product colors, details, and descriptions accurately. However:

Colors may vary due to screen settings

Handmade items may have small variations

Sizes and measurements are approximate

These variations are normal and not considered defects.

5. Pricing & Payments

All prices are listed in USD unless stated otherwise. Prices may change at any time without notice.

Payments are processed securely through authorized payment providers. CHARM does not store your payment information.

6. Order Processing

After placing an order:

You will receive an order confirmation email

Processing times vary depending on the item

Handmade items may require additional time

We reserve the right to refuse or cancel orders if fraudulent or suspicious activity is detected.

7. Shipping

Shipping times depend on the selected shipping method and your location. Once shipped, you will receive a tracking link.

CHARM is not responsible for:

Delays caused by carriers

Lost or stolen packages after delivery confirmation

Incorrect addresses provided by the customer

8. Returns & Exchanges

Because our accessories are handmade, we accept returns only for defective or damaged items.

To request a return:

Provide photos of the issue

Items must be unused and in original packaging

Custom or personalized items are non‑returnable unless defective.

9. Cancellations

Orders may be canceled within 12 hours of purchase. After this window, your order may already be in production and cannot be canceled.

10. Intellectual Property

All content on UseMeCharm.Me — including images, designs, product names, branding, and text — is the property of CHARM.

You may not copy, reproduce, or distribute any content without written permission.

11. Privacy

Your privacy matters to us. We only use your information to:

Process orders

Provide customer support

Improve your shopping experience

We do not sell or share your personal information with third parties except essential service providers (shipping, payment processing).

12. Limitation of Liability

CHARM is not liable for:

Damages resulting from misuse of products

Allergic reactions to materials

Delays or issues caused by third‑party carriers

By purchasing from us, you agree to use our products responsibly.

13. Contact Information

If you have any questions about these Terms & Conditions, you can reach us at:

care@usemecharm.me

We’re always here to help with kindness and care.